As insurance policies vary and the status can change quickly, we recommend you call your insurance provider to confirm your Urgent Care visit will be covered. We currently accept most major insurance policies but we do not accept Kaiser or Medi-Cal. If we are not in-network with your insurance, we will bill them as an out-of-network provider as long as there is a billing office in the United States.  If you have questions about your coverage, please contact your insurance company directly.

We are proud to carry the following insurance plans.

 
 
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OUR PROMPT PAY DISCOUNT SYSTEM

 

In some cases by-passing your insurance company, and using our Prompt Pay Discount Rate is the most affordable and simplest urgent care option. Click here for a complete fee schedule for our Prompt Pay Discount Fee menu. This is the best option for those who do not have insurance. Prompt Pay allows us to offer the lowest rates when we do not have to bill insurance companies.

You can pay your bill online at pay.instamed.com/directurgentcare or directly from the OnPatient portal. 

 If you have questions regarding your bill, please email billing@directurgentcare.com or call (866) 465-4886

 
 

We are happy to discuss the Prompt Pay Discount Program over the phone or in person to help you decide which option is best for you. If you have questions about our fees, please do not hesitate to ask.